Q: Where is your factory? Can I visit ?
A: Our factory is located in Jiading District, Shanghai. You are warmly welcome to visit whenever you are available.
Q: What is your delivery time ?
A: In general, within 15 days. It also depends on the order quantity and shelving design.
Q: What is the term of payment ?
A: Payment terms: 30% of deposit upon signing the PI, and balance will be cleared by T/T before delivery.
Q: Are samples available ?
A: Yes, samples are available at any time. We charge some sample cost and will return it during the next order.
Q: How could I install the racks ?
A: We provide detailed install instruction for every type of shelf. If needed,we can also ask engineers to teach you for free.
Q: Could you produce according to customers’ design ?
A: Sure, we have very rich experience in customizing shelves.
Q: Do you produce shelf with different kinds of materials ?
A: Yes,our products are mainly made of metal but we also produce accessory shelves or displays with wood,titanium alloy,acrylic,glass,etc.wall recessed jewelry cabinet
Q: What are main rack and deputy rack ?
A: The difference between these two kinds of racks is upright. Main rack is the start rack with 2 uprights and deputy rack is the continue rack with only 1 upright. For example, if there are 15 wall racks against the wall, the structure will be 1 main rack+ 14 add on racks.
Q: What is the manner of packing ?
A: Generally, shelves are flat packed by air bubble film/ film in standard export cartons. Other packing like wooden box are available to clients’ requirement.