1. Do you have your own factory?
Yes. We are one-stop solution provider of hats and accessories since 2002. Our production base covers an area of land 61000+ sq.m.
2. May I add my logo on hats?
Of course, we provide you with a variety of LOGO customization services, embroidery, printing&etc, According to your customization requirements, our designers will provide design drafts for your confirmation.
3. Free sample?and sample time?
Yes, we can offer available sample free for quality checking purpose, but we have to charge for custom design logo sample, sample charge will be quoted after we have your custom details. Generally, sample time is about 7-10 days.
4. What’s your MOQ?
Generally, MOQ for OEM is 500pcs, the MOQ of ODM is only 20-50pcs.
5. Delivery time?
Generally, 30-45 days for OEM, 2-15 days for ODM, some of our hats is ready to ship, you can place an self-help order and it will be sent within 7 days.
6. Terms of transportation?
By sea or air shipment, normal forwarder and nominated forwarder are both okay. By express, DHL、UPS、TNT & OCS all are most used.Also shipping service from Alibaba is acceptable
7. What payment methods do you accept?
We accept Paypal for trade assurance order, T/T, L/C, If choose in T/T, usually is 30% deposit and pay 70% deposit beforeshipment.
8. What’s your Refund Policy?
Unless defects, such as damage to hats in transit, and errors in dressing, affect the sale of hats, due to the customer's
ownreasons, return is not accepted.