Q1. Can I have a sample?
A: We welcome customers to take samples and check the quality and accept mixed samples.
Q2. How to process my order?
A: Scenario 1: If you have CAD drawings or 3D drawings, it will fast the whole procedure. We can move to step 3 directly. CAD drawings can be provided in dxf/dwg format, 3D drawings can be provided in step/iges/x-t format.
Scenario 2: If you have no 3D drawing, please send us a sample and we can offer the 3D drawing service.
1, Sample Scanning
2, 3D Drawing
3, 3D Print for Trial Testing
4, 3D Drawing Revision per the Testing Results
5, Molding Open
6, Sample Test
7, Mass Production
Q3. Do you have any MOQ limit?
A: We don't have MOQ.
Q4. What is the lead time?
A: Sample needs 1-3 days, mass production needs 5-7 days, depend on the order volume.
Q5. Custom logo and packing?
A: Yes. Please inform us your request.
Q6. What is your after-sale service?
To avoid the after-sale complains, trail test and sample test are to decrease the mistakes before mass production; QC procedure in each step is to ensure the mass order quality. Meanwhile, we provide our clients with excellent after-sale service including logistics tracking, application guide, problem solution, etc.