1. What is your MOQ ?
Re: 1000pcs. But we accept lower quantity for your trial order.
2. Can I get sample ?
Re: Sure. We usually provide existing sample for free. But a little sample charge for custom designs. Sample charge is refundable when order is up to certain quantity.
3. How long is the sample lead time?
Re: For existing samples, it takes 1-2 days. They are free. If you want your own designs, it takes 3-7 days, subject to your designs whether they need new printing screen, etc.
4. How long is the production lead time?
Re: It takes10-15 days for MOQ.
5. How much is the freight charge?
Re: To save cost for you and in order that you can get goods earlier, we suggest to deliver by express for small quantity. For large quantity, we suggest to deliver by sea.
6. What format of the file do you need if I want my own design?
Re: We have our own professional designers. So you can provide JPG, AI, CDR or PDF, etc. We will draw artwork for mold or printing screen for you.
7. About Silicone Products by express:
Re: DHL, TNT, FEDEX, UPS.
8. Products Packing:
Re: 1 pcs/bag, standard export carton customer special packing requiring is welcome.