Q1. Are you a manufacturer? Yes, we have our own factory and lab.
Q2. What information should I let you know if I want to get a quotation?
Answer: -Quality you require, eg. Assay, Purity, or single impurity -Quantity you need -Standard you want, such as USP.
Q3. Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge and pay the cost of freight.
Q4. How to make the payment?
We can accept Western Union,Money Gram,Bank Transfer and Paypal as well.
Q5. When will you deliverthe goods?
For sample, in about 2 working days after payment; for larger orders (more than 1kg), in about 7 working days after payment.
Q6. How will you deliver the goods?
We have strong cooperation with DHL, TNT, UPS, FEDEX, EMS, China Air Post. For container products, we can do sea shipping. You
also can choose your own shipping forwarder.
Q7. What if we find your products unsatisfied?
We will send you a COA (Certificate of Analysis) to you first for you to confirm the quality, but if you find our products not
confirm with the COA after you receive it, please show us your test result, we will refund you once we confirm that.