FAQ
Q1: How about the quality of your products?
A1: Our machines are manufactured strictly according to national and international standards, and we take a test on each equipment before delivery. You can also use Trade Assurance by Alibaba for product quality protection, on-time shipment protection and payment protection.
Q2: How about the price?
A2: We are manufactory, and we can give you lower price than those trade companies.
Besides, customers from Alibaba can get a discount.
Q3: Do you provide after-sale service?
A3: Yes. The warranty period of our machines is one year, and we have a professional after-sale service team to promptly and throughly solve your problems.
Q4: Do you provide equipment operation training?
A4: Yes. We can send professional engineers to the working site for equipment installation, adjustment, and operation training. All of our engineers have passports.
Q5: Can you test our samples?
A5: Yes. You can send your samples to us for test and analysis.
Q6: Do you provide beneficiation flow chart?
A6: Yes. Our experienced engineers are specialized in designing process flow for various ores beneficiation, including iron ore, tin ore, copper ore, gold ore, lead zinc ore, manganese ore, etc.