Q1. What is your packing?A1: We pack our goods in neutral white boxes and brown cartons. If you need customized package, please contact us.
Q2. How to pay?
A2: We accept various payment, such as T/T, WU, Visa Card, ect. For bulk order, it's 30% advance payment, and 70% balance payment before delivery.
Q3. What is your terms of delivery?
A3: EXW, FOB, CFR, CIF, DDU. It depends on what you need.
Q4. How about your delivery time?
A4: Generally, the sample order need 1~7 working days. And it will take about 30 to 60 days to produce a full 20' container. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A5: Yes, we can produce by your samples or technical drawings, we can build the molds.
Q6. What is your sample policy?
A6: We can supply the sample if we have ready parts in stock, the sample cost and delivery fee are afforded by buyer.
Q7. Do you test all your goods before delivery?
A7: Yes, we have 100% test before delivery.
Q8: Do you arrange delivery?
A8: Yes, the samples we usually delivery by air express. The final delivery way is depends on your requirement.
Q9: What about the after-sales service?
A9: Our company is responsible for the supplied product with its usage life.
Q10: How do you make our business long-term and good relationship?
A10: We keep good quality and competitive price to ensure our customers benefit.