1.Q:What can i do before place the order ?
A:Confirm the produce picture,size,color,logo,shipping method payment method,delivery time,declared value,and other custom request.
2.Q:How to place the order ?
A:We will send you an invoice,small order full payment,big order 30% earnest money to produce,the rest payment before
shipping.when we have stock we will ship in 2-3 days.
3.Q:What can we do after send the payment ?
A:We will keep update and send you news when we get from our factory,and keep in touch.
4.Q:I can’t find any news when tracking the track number.
A:Most time,we can tracking,occasionally the express company not update the information,let’s wait 1-2 days more,we will contact express,also the tracking number have turned new number.
5.Q:What can we do on the custom tax
A:It’s different from each country
6.Q:If there is broken products
A:We have check it carefully before the shipment,but the shipping delivering is uncontrollable,but never worry about
it,contact us in time and take photos,we will help going on this case,mostly,we will make discount or refund and use on next order.
7.Q:About the re-order.
A:We will make same products and same package like last time,if there is some change,such as package or add a logo,let us know before we make it.
PS:Outside of work,no matter if we have did the business,we are friends,if you have chance come to China,make sure pay a visit our company,I invite you for Chinese tea.