Q1: Can I have a sample order for the item?
A1: Normally costs of samples and freight is charged. Sample costs shall be refunded to customer upon bulk orders. Samples will be shipped via express like DHL/UPS or by airway upon receipt of sample costs.
Q2: About the quotation?
A2: To save your time, please send us via email all your detailed requests such as item number, quantity, color, etc. We will reply you within 24 hours excluding holidays.
Q3: What is your lead time?
A3: According to the order. Normally 25-45 days after receiving down payment. We may have a few types in stock.
Q4: About OEM/ODM/OBM?
A4: It's available. R&D team is ready to match up your requirements.
Q5: About packing?
A5: PE bag and carton outside. Color box design according to customers' needs. Other packing methods negotiable.
Q6: Do you have a QC process and how does it work?
A6: 1)IQC, Incoming Quality Control when purchasing raw material.
2) IPQC: Input Process Quality Control in every procedure.
3.)FQC: Finish Quality Control when products were completed.
4) OQC: Outgoing Quality Control before shipping.
5) Quality Tracking and Quality Improve Meeting after shipping.