Q: Are you trading company or manufactory? A: We are a professional OEM manufacturer of writing instruments located in Zhejiang
Province , China.
Q: What is your MOQ？
A: Our MOQ is one set if the product is in stock. If you would like to order custom products, the MOQ information is displayed at
Product Description section. Any questions, just let me know please. I am happy to communicate.
Q: Can I customize the product I ordered?
A: Absolutely yes, your customization orders are always welcome in our company.
Q: Do you provide samples?
A: Yes, we could provide samples as your requirement. It will take about one week to prepare samples after your payment for them
and freight cost.
Q: What is your delivery time?
A: Generally one or two weeks after payment for products in stock. Four weeks for customized orders. It depends on product and
Q: When can I get the price?
A: We usually quote within 24 hours after we get your inquiry. If it is urgent, please tell me and I will respond to your inquiry
Q: How to start order with you?
A: Firstly, just tell me about your inquiry details. We will quote base on your requirements or offer professional suggestions.
Secondly, please confirm the samples (if needed) and place deposit for order. Finally, we arrange the mass production according to
the approved samples.
Q: What is your terms of delivery?
A: EXW, FOB, CIF. NINGBO/ SHANGHAI/ YIWU.
Q: What’s the payment terms?
A: Alibaba Trade Assurance. T/T 50% deposit before producing and 50% balance before shipment for bulk order. Other flexible
payment terms, please feel free to contact me.