hot air welder welding machine for inflatable tumble track

Q: Are you trading company or manufacturer?
A:We are factory, all machine is made by ourselves and we can provide customize service offered.

Q: How long is your delivery time?
A: Generally it is 2-3 days for standardized machinery. 7-15 days if the goods are not in stock.

Q:What about your warranty?
A:Our warranty is 1 year, all machine part can be replaced for free within 1 year if broken(not including man made and easy broke parts such as heater and roller ).

Q: How to pack the machine?
1.The machine will be packed with strong plywood case(export standard, no need additional fumigation)
2.Fragile parts will be packed with cushion packing material

Q: How about the installation and training?
1.Most machines it comes to be a complete machine; You can start the operation with connect power and air compressor.
2.For other cases, videos and manual book will be sent for the installation.
3.Parameters will be set up before delivery. Customer will do little adjustment.
4.Oversea service is available.

Q: How about the after sale service?
1.All our machines is one year warranty, spare parts will be freely provided within 12 months
2.12-24 hours Online service by Email or Video Online for basic setup and repairs
3.Engineer overseas service is available.

Q: Do you have the customized service?
1.The voltage of the machine can be 110/220/380/440V, 50/60 Hz. Please confirm us the voltage details when place an order
2.The function of the machine can be customized.

Q: Could you make the mould for me, if I buy machine from you?
We make the mould up to your products. We will need samples or size to be sent for making mould.

Q: Is there any installation direction after we received the machine?
A: Yes, we have a professional technical team and warm after service. We will solve any problem you meet during the installation and packing production in time

Q: Is there any assurance to guarantee my order from your company?
A: We are an onsite check factory from Alibaba, and the quality, delivery time, your payment are all ensured by Alibaba trade assurance.