Our candle tools can be package into safety packaging : Pearl cotton + box
FAQ
Q1: What certificates do you have for your products? A1: All our items are qualified with the basic international standard ASTM D4236, EN71, and CE.
Q2: Do you have stock? A2: Yes. Please send a request to our sales team to see what products are in stock.
Q3: Can you produce customized goods? A3: Yes. Please send us the details such as materials, Logo design and technique, and any other specifications.
Q4: How can we follow-up on our order while it is in the process? A4: Our teams are going to follow you up constantly with pictures and email throughout the process. If you have any other requirements, please tell us.
Q5: How long is your sample time and delivery time? A5: Usually sample time needs 7-10 days. And we will deliver the goods in 20-30 days after the payment and all detailed confirmed.
Q6: Can you send samples before the bulk production? A6: After the sample deposit confirmation, we will start the sample making process. Once the sample is done we will send to you according to your needs.
Q7: What is the turn around time for bulk production? A7: This is informed by one of our sales members in the quotation process, but after payment is confirmed we usually take about25-30 days to finish the production.