To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
Company Profile
Our Service
Consulting service 1.Discussing with customers and make clear their demand and request . 2.Recommend best solution and quotation according to project. 3.Providing accurate shop drawing of the products.
Manufacturing and quality inspection 4.Manufacturing the products according to the contract and confirmed drawing. 5.Goods inspection during production,providing photos and reports. 6.Every staircase should be try assemble in our workshop before shipment to avoid any mistake.
Shipping service 7.Offer difference shipping way and price for your option. 8.Booking ship according to the delivery time in advance. 9.Collect all of your goods into one container and provide loading picture. 10.Follow up the shipping statues and providing shipping documents for your custom clearance(door to door shipping service is available if needed).
After sales service 11.Providing installation shop drawing and manual. 12.After-sales service. If any quality issue or mistake made by us, We will be responsible for it.
FAQ
Q: Are you a factory or a commercial company? A: We are the real factory with more than 14 years experience in manufacturing staircases and railings, we supply to many commercial companies.
Q: How can you ensure the staircase could be installed on site correctly? A: All our staircases will be trial assembly according to the shop drawings before delivery, in order to guarantee the correct sizes and strength.
Q: How can you guarantee to avoid damages during the delivery? A: Most parts of the staircase will be packed in standard exporting plywood boxes. The long stringers of the staircases can also be packed into wooden boxes if you like, so it is durable enough to deliver in containers.
Q: Does the staircase need a big space in the container? A: Staircases are packed and delivered by spare parts in boxes, if the stringers are not packed with other parts, it will not require too much space in the container.
Q: What do you need from us to start the order? A: All the stairs are customized for our clients. We have to get your building measurements where the staircase will be installed, such as floor height, stairwell width, length etc. It's the best to offer us your building drawing in hand if possible.