Questions And Answers FOCUS ON MANY YEARS, JUST FOR EACH PRODUCT FAQ Q&A 1: What is the MOQ for the product? How soon can I get the samples? There is no MOQ limit. Harwell common enclosure cabinet will be shipped within 3 working days, and customized products can be shipped within 15 days. Q&A 2: Are you a manufacturer? Yes,we are an experienced manufacturer. And also can become your second R&D center, providing complete services and production line from design, R&D to mass production. Q&A 3: Do you offer guarantee for the products? Yes,we offer 2 year warranty for our products. If any problem happen in warranty period, we will reply your technical questions in 24 hours. Q&A 4: Can we customize the production according to our requirements? Do you accept processing on behalf of others? It can be produced according to samples or drawings, OEM or ODM or OBM are accepted. Q&A 5: Is sample available and free? A.yes the sample is free, but the shipping cost should be payed by the customer.The sample fee will be refunded to the customer after the next successful transaction Q&A 6: Can i get a discount on the price? A.Yes, ifyou are going to make a big order we will give you a special price. For old customers we also give a reasonable discounts Q&A 7: How do you ship the goods? For small batch products, it can be delivered by air or express. If it is not urgent, you can choose railway transportation. It also supports bulk cargo or FCL sea shipping. The above methods can provide local to door delivery. Q&A 8: What is your payment terms? Normally our payment term is 50% advanced by T/T, Balance before shipment. Q&A 9: What are the payment terms? Can be pay online on the Alibaba, Or T/T, L/C, Trade Assurance, Western Union or others.