Q1: Are you a factory or just a trading company?
A:We are a supplier that specializes in outdoor products.
Q2: How does your factory do regarding quality control?
A:"Quality is priority". we always attach great importance to quality controlling from the very beginning to the very end.
Q3: Can you make customized designed products?
A: We have a design team working on it, color box customzied, logo and new designs. Please show us your ideas, we will make an unique fire pit for you.
Q4:Can you make products with our brand?
A: Surely, we are welcome to cooperate as customized service.
Q5: How to proceed an order your product?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.
Q6: Can I have a sample order for testing the quality?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q7: What about the lead time?
A:Sample needs 3-5 working days, mass production time depend on the order quantity.