Q1: What is your machine guarantee?
A1: Normally the guarantee period is 1 year, and we will keep contact with our customers for after-sales service. We're aim to produce better machines and let our customers be satisfied.
Q2: How can I get quotation?
A2: Send your requirements and leave your contact information, we will send you quotation soon.
Q3: If we have questions when using your machine, what should we do?
A3: If you have any problem just contact us, we will help you to solve it, and if necessary, we will arrange our engineers to help you in your country.
Q4: What about the shipping methods?
A4: For urgent order and light weight, you can choose express: FedEx, TNT, DHL or EMS; for heavy weight, you can choose by air or by sea or by rail to save cost.
Q5: What's your delivery time?
A5: Usually we produce within 7-15 days after the payment confirmed. It is also depend on the machines, if need to customize the machine as your requirement, the producing time is longer.
Q6: Which kind of payment method you can accept?
A6: T/T. Western Union, Credit Card.
Q7: How do you control the quality?
A7: We have a professional QC team . We have a rule that each order should be inspected by the QC team.
Q8:What’s your payment term?
A8: In normal, our payment term is 30% deposit and the 70% balance before shipping , money gram and western union also is acceptable.