Q1: Can I start a sample order first before ordering more?
A: Sure, Heymed provides free samples if we have stock, sample customized should be charged some set up cost. We appreciate you
to order sample from us to check our quality.
Q2: What payment methods do you accept?
A: Alibaba Trade Assurance, PayPal, T/T, Bank Transfer, Western Union and L/C
Q3: How does your factory do regarding quality control?
A: Quality is priority. QC department with professional quality assurance specialist attach great importance to quality
controlling from the very beginning to the very end. Our factory has gained Rohs, SGS, CE FCC,ISO9001:2008 authentication. Etc
Q4: Factory? Yes! Can I customize items I like, such as to print our own logo, or to alter the design?
A: Yes, we are a factory with more than 100 employees. We offer OEM/ODM service. Please contact us or our sales representative to check with the details.
Q5: Delivery time and warranty? Which shipping service you will use for my goods?
A: Our lead time is around 2-4 weeks, and we can provide 12 months warranty since delivery. We used DHL,Fedex,UPS,TNT,EMS as customer like.
Q6: Where is your factory located? How can I visit there?
A: Sure. We are more than happy to receive you in Dongguan and show you around our workplace. Our factory is located in
3rd. Floor,Building A, No.8 Kangyang 1st Street,Shebei Village,Huangjiang Town,Dongguan City,Guangdong, China.