1. Are you a trade company or a manufacturer?
A: We are manufacturer specialized in composited flexible packaging. OEM & ODM service are available.
2. What can you supply?
A: Laminated plastic bag, flat bottom zip lock bag, kraft paper bag, food bag, coffee bag, tea bag, vacuum bag, zipper bag, aluminum foil bag, stand up bag, gusset bag, spout bag, film rolls, labels and stickers.
3. What information should I let you know about if I want to get a precise quotation?
A: Bag type, size, material, thickness, printing artwork.
4. What's needed to provide you if I want custom printed bag?
A: We need your design file. Like AI, PDF, PSD, CDR format, or any other vector file formats.
5. What is your delivery date?
A: The delivery time is about 15-20 days after receipt of payment. But the actual delivery time will depend on the quantity and requirements of your order.
6. Can you send free samples?
A: Yes, free samples of similar existing bags are available. You just need to pay the express fee. You can provide your account like DHL, UPS, TNT, or you can call your courier to pick up from our office. If you require a customized sample, there will be a gravure printing mould fee, it's negotiable according to your order quantity. For more details, just contact us!
7. After-sales.
A: After you receive the goods or when you are selling, if you find any failure ones, please just take the pictures or videos and send to us, as long as we confirm it then we will replace the new ones for you without returning the failure ones.