1.Q: What is the lead time?
A:Ordes could be sent within 1-3 days after everything confirmed.
2.Q: What kinds of payment terms are acceptable to you?
A:We usually accept Paypal,T/T,Western Union.
3.Q: How do you ship out goods?
A:We usually ship out goods via UPS,DHL.FEDEX,TNT and Special line.
4.Q: Are you the manufacturer?Is the IMREN trademark registered?
A: Yes,we are the manufacturer of IMREN batteries,our trademark is registered all over the world,and imren batteries are our patent,our patent number is 13569335,13569367,we are the only legal company to produce and sell IMREN products.
5.Q:What's your warranty?
A:Regarding our product, we can offer customers one year guarantee. And IMREN product has USA product liability insurance.
6.Q: Where is your office and warehouse?
A: Our head office is in Shenzhen, and Changsha department, and warehouse in Shenzhen,HongKong,USA. Especially USA wareouse, it is very convenient for USA customers, we can ship IMREN products to them withcheap shipping fee and no taxes. Fastly and saving your costs.