1. Q : Can you produce based on ours design and special request ?
A : Yes, no problem .
2. Q:We only have LOGO , how can i proceed ?
A : Our professional design team can help you with the further special request and mock up .
3. Q:What abuot MOQ ?
A : Ours MOQ is 500 pieces for the notebooks,
100 pieces for the leather folders .
4. Q : Could i get a sample for quality checking ?
A : yes,free for the existing sample .
charged for the branded sample .
5. Q : What about the sample time ?
A : will take 3-7 days .
6. Q: How can i get the sample ?
A : the sample will delivered by express , will take 3-7 days .
7. Q : What about the mass production time ?
A : the production time will according to the quantity of the order
Normally will take 12-15 days .
8. Q: What about the delivery time and the delivery charges ?
A : Normally the goods will be delivered by sea , please inform us the destination port ?
Ours sales will provide a detailed time schedule and the cost .
for the other deliver method and cost please contact with sales .
9. Q : What files format should i provide for the sample or mass production ?
A : Please provide ai or pdf or 300 pixeljpg format for the production .
10. Q:What factors affect the price?
A : Style, material, dimension, quantity,binding method .. etc.
For your inquiry, if possible, try to give us all these information to get exact quotation.
11. Q:what about the payment terms ?
A : payment terms will be 30% deposite the balance by B/L copy .
12. Q: How can i pay ?
A : For the Trade Assurance Service order ours service will provide a link from alibaba .com
please following with the order link and paid online .
13. Q:Can i paid via paypal , Western Union or alibaba Escrow?
A : yes , no problem .
14. Q:I have no importing experience, how can you arrange shipping to my office?
A : For this point, no need to worry. If you are buying big quantity, we can offer you price term DDP.
You will get goods at your warehouse without scratching the head.
If you buy small quantity, we have special discount with FEDEX, UPS, DHL,TNT, CHINA POST, you will get goods easily in your
15. Q: I have a lot of other problems about the import and orders :
A: Ours professional sales awating you online feel free to conact with us : )