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Q:Are you a trader or a factory?
A: Our company is the professional manufacturer in Panyu Guangzhou, China, and you are warmly welcomed to visit our factory anytime.Or video call face time .
Q: Can your machine use the language of our country?
A: Language can be customized. We have exported to more than 30 countries and have a wealth of overseas experience.
Q: What is your company's payment ? Could it be bill banknotes , coins, credit cards, smart payment ? Or only qr code ?
A: Payment can be banknote, coins and credit card. QR payment is available If your local network environment permits.
Q: How many seconds it produce a cotton candy from payment done?
A: about 1min for simple fancy, about 2min for complicated patterns.
Q: How many cotton candies it can make after the sugar boxes filled up?
A: The machine can make about 200 marshmallows once it is filled with sugar
Q: Can I buy samples?
A: Yes. Please feel free to contact us.
Q: What is your lead time?
A: Usually we can ship within 10-15 days for small quantity, and about 30 days for large quantity.
Q: What is your payment term?
A: 50% deposit to start production 50% balance before loading container.
Q: What is the shipping method?
A: It could be shipped by sea, y air or by express (EMS, UPS, DHL, TNT, FedEx and ect). Please confirm with us before placing orders.
Q: How do we secure our payment?
A: We can do the order and payment via Alibaba trade assurance, like Paypal can guarantee your benefit.
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