1. Shipping time for orders ?
- For the ones from GA warehouse, normally 1-3 days we can update the tracking number ,
- For OEM orders, we will check and tell you in advance. Normally about 15-25 days
2.What is the shipping method?
- For the small order, we sent them by UPS, DHL
- And for the big order, by sea is an option, All of them are door to door services, however -without including importing tax. If from GA warehouse, the tax included .
3.What is your payment terms?
- T/T & PayPal
of course you can pay on the Alibaba site .
4.What is your MOQ for orders ?
- from the GA warehouse, normally each color 25pcs as the MOQ
- For a customized order, we need 100-500pcs deponds on the products .
5.Do you provide customized service?
- Yes, OEM & ODM are welcome!
6.Do you have overseas warehouse ?
- Yes, we have one from GA of USA & one from Shenzhen, China. We can send you directly from US with 2-3 days or from China about 7 days via express UPS, DHL or FEDEX.
7. What is your target client ? and can I mix many items together ?
- Shop owner, store owner, Amazon seller and some online shop owner .
- You can mix an order, we suggest they are les than three items so that we can ship them quickly, and the totally weight over 21kgs without extra shipping costs .
1.FedEx & UPS ( no matter china or GA of USA warehouse or Vietnam warehouse )
are the default Free Shipping Methods. Tracking Number is available once shipped out.
2.International shipping may be influenced by holidays, events and other uncertainties.During the China holidays time like Festival, National Day and so on, the shipment might be slightly delayed, please take the time into consideration before placing an order.
3. If an order in very large qty, we can offer door to door by sea shipping services, for details, please check with our customer services .
Payment & Duties
1.We accept paid on Alibaba, PayPal, T/T as payment methods.
2.Please make the payment in 2 days after you placed the order, or the products you ordered might be out of stock.
3. The custom duties, local taxes and charges shall not be included in the items prices or shipping fees. But we shall freely offer the buyers needed documents for help. If there is any cost, the buyers shall bear it.
1. 100% Money back guarantee. Refund/Exchange within 1 week
2. for the ones from the GA warehouse, you can return them back directly .
Your satisfaction is very important to us. If you are satisfied with your transaction, please give us a positive feedback, that
will be appreciated; if not, please contact us before you leave the neutral or negative feedback, just give both of us a chance to solve the problem and we believe that you will get a satisfying solution.
1. Please feel free to contact us if there is any question, we will reply to you as soon as possible, if we are off line, please
just leave us a message and we will reply in 12 hours.
2. All styles support OEM Service, if you want to have customized product, please contact us at first.
3. We will contact you as soon as possible once the Out of Stock happens. You can choose to replace it with other similar styles or get a refund.
Thank you for shopping.