Q1: What is the port of loading?
A: Shanghai or Ningbo. Other major ports are fine. We can coordinate shipping at your logistics warehouse.
Q2: How long is your delivery time?
A: It takes 3-5 working days for samples, 2-3 weeks for mass production, and the order quantity is about 2000 pieces. For larger orders, please confirm with us.
Q3: Do you provide samples? Is it free or extra?
A: Yes, we can provide some samples for free. Now customers only need to pay for express delivery.
Q4: What are your payment terms?
A: Payment<=1000USD, 100% prepayment. Payment>$1000, 30% T/T prepaid, balance before shipment. Larger order payment terms are negotiable.
Q5. What about delivery time?
A: It takes 3-5 working days for samples, 2-3 weeks for mass production, and the order quantity is about 2000 pieces. For larger orders, please confirm with us.
Q6. Do you have a minimum order quantity?
A: Low MOQ, 1 piece is available for sample inspection.
Q7. How do you ship your goods and how long does it take to arrive?
A: For low volume orders, we usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-10 days to arrive. Regular flights and sea container shipping are also optional.
Q8. Can I print my logo on the product or packaging?
Answer: Yes. Please give us AI artwork. If you don't have it in AI, just send us the image and our designers can design it for you.
Q9: Do you accept OEM?
A: We accept OEM and ODM.
Q10: How do you check all the goods on the production line?
A: We have on-site inspection and finished product inspection. We inspect the goods as they go to the next step in the production process.