Q2: When can I have the price?
A: Usually we quote within 24 hours after receiving your inquiry.
Q3: How could I get a sample?
A: If you can not buy our product in your local area, we will ship a sample to you. You will be charged of sample price plus all related shipping costs.
Q4: Can we print our logo and company name on products?
A: Yes, of course, we accept OEM.
Q5: What is the lead time?
A: The lead time depends on the quantities ordered, normally within 7-20 days after receiving the payment.
Q6: How's your quality control process?
A: All products will be inspected starting from accessories, and will be carried out with routine tests before leaving
Q7: How to solve the quality problems after sales?
A: Take photos or video of the quality problems and send to us for our checking and confirming, and we will make a satisfied solution for you within 1-3 days.
Q8: What's the warranty time?
A: 12 months from shipping date.
Q9: Why choose us？
A:1.We are specialized in the field for more than 10 years, and has a well experienced R&D team taking the design and development work for each project based on customer's special demands.
2.We have extremely strict QC procedure from components to finished products.
3.Steady production period within 15 days.
4.We have full set of test reports for products and are supplying for the world's largest utility - State Grid Corporation of
China(SGCC) and China Railway Construction Group.