1) Q :Factory manufacturer or trading company ?
A: 100%manufacturer . Located in Dongguan for 20 years. Welcome to visit us .
2) Q :How can i get sample?
A: Before ordering ,we make one free sample for checking,after this sample confirm,we start bulk processing .
3) Q :How can we get a quote?
We will offer you the best quote after we get the product specifications such as
material, size, shape, color, quantity, surface finishing, etc.
4) Q : What format design file you want for printing?
We will It is best if you can supply your artwork as PDF or AI,CDR format file.
However if this is not possible,our in-house designer can make the artwork.
5) Q : What's the delivery ?
A: Delivery for samples around 3-5days, bulk order for 10-15days .
6) Q : Do you have price list ?
A: No, all packagings are customized .. Little change will also make the price change. We can quotte you according to your detail request.If no details , we can send you price range.
7) Q: How to make sure high quality ?
A: We can send you video for processing anytime . For any quality problems, we will make new ones for free and send you again.On the next order.
8) Q: Do you have boxes in stocking ? Do you send free sample?
A : No, as a factory , space is limited for packagins stocking . We will keep several pieces in stock for visiting customers. Yes ,we can send free sample just white no printing .
9) Q: What's your payment terms?
A:T/T, Western Union,Paypal . Also accept alibaba Assurance payment . Amount below 3000$, full payment request . Above 3000$ , deposit before processing ,balance before shipping .
10) Q: What's your order and system guarantee?
A: Normally we will send you a sample to confirm everything first. We will make the big order exactly the same as you request. The order can be also placed through alibaba trade assurance, it can guarantee the quality and delivery, if it has quality disrepency, Alibaba will help you and return the money to you.