Q1: Can you support to design the tablet pc/ smartphone /laptop outlook?
A1:Yes, we can custom ID and MD design with your reference and using scenario description.
Q2: Do you support the product software(SW) development?
A2: Normally we do system and driver level development, Application-level development will be done by Client or 3rd party
software(SW) developer assigned by clients.
Q3: Which OS can you support development?
A3:Yes, we can support tablet PC & smartphone custom OS based on Android OS ,Windows OS ,Linux OS, Ubuntu OS.
Q4: Can you support to remove the battery from tablet PC?
A4:Yes, sure, we can support tablet PC or smartphone removed battery, removed the camera, shipment without the device case, as well as we can support add the POE,USB Type C, DC IN, HDMI interface on the smart device.
Q5: Can you support SDK service?
A5: Yes, we can support SDK (software kit development) service for customers.
Q6: Can you support customization of accessories for smart devices?
A6:Yes, we can support custom smart cover, docking charging station, charging dock, magnetic back clip, wall mount, stylus pen for smart device.
Q7: Can you provide prototype samples?
A7: Yes, in principle we can provide prototype samples before bulk order. For this we will need detailed requirements and then be able to come back to you with the best proposed solution asap.
Q8: What‘s the normal ODM product development time?
A8: Normally, it takes 3-5 months, but it can vary depending on the complexity of the project. Please contact us and provide detailed requirements and we will propose the best solution to you asap.
Q9: How is the ODM device development cost calculated?
A9: Development charge is in 2 parts:
1) Tooling design;
2) PCBA development and hardware tuning.
Cost also depends on the specific project.
Please contact us and provide detailed requirements and we will propose the most cost effective solution to you asap.
Q10: Can we sign NDA?
A10: Yes, we can sign NDA.
Q11 How to deal with the intellectual property?
A11: It's joint development between clients and Pretech. The ownership of the intellectual property depends on the agreement between clients and Pretech.
Q12: What's your after-sales service for ODM smart device ? Can you support two year’s or more warranty?
A12: Normally, we provide a 1-year warranty as standard. However, we can support a 2-year warranty or more, if the customer enquires. Please contact us and provide detailed requirements and we will propose the most suitable solution to you asap.