Q1: Can I get a sample before the volume?
A1: Some samples are not free, but if our minimum order quantity is reached, the sample fee will be refunded to you on your order. The freight will be at your expense.
Q2: When will the sample be ready? A2: 7 to 14 days after the corresponding payment.
Q3: Which payment methods are acceptable?
A3: We accept TT, L/C, Escrow, Paypal, etc. You can choose the one that is most convenient or cost-effective for you.
Q4: How long will it take for mass production?
A4: To be honest, it depends on the number of orders and the season in which you place them. Approximately 30-45 days (low season) or 45-60 days (peak season) after receipt of payment or sight l/C. We recommend that you place your order two months in advance of the required date.
Q5: Can you do design (OEM) for us?
A5: Yes. We have a professional team with rich experience in product design and manufacturing. We can also manufacture products according to your design, please send us vector drawings, including PDF, CDR, AI, PSD, etc. (not less than 1500Dpi, the higher the better)
Q6: Can we be compensated if we find defects after receiving the products?
A6: Of course, you will be compensated after we confirm the defective goods. In fact, we always pay great attention to production control and check all goods carefully before shipment.
Q7: How do I get free samples?
A7: You can send to ask if you can get free samples of the products you need.