Q1: Who we are?
A:We are a video conference camera, speakerphone, microphone, all-in-one device manufacturer.
Q2: Which kind of software does your camera compatible with?
A:Our cameras are compatible with WebEx, Skype for business ,Zoom.us, Join.me, Vidyo, Lync,Gotomeeting,Blue Jeans, Cisco, Vsee, and Awaya platform.
Q3:What kind of cameras should I use?
A: It depends on your meeting room spaces, we provide entry-level cameras for huddle rooms,and we also provide 3x, 10x, 20x and 30x PTZ cameras for larger meeting rooms.
Q4:Is it easy to operation?
A:One step to Plug-in, Driver free, Plug&Play
Q5: What's your MOQ of video conferencing camera?
A: We accept small quantity orders to support your business growing up step by step,and we ensure the 100% quality of each camera.
Q6: Is your video conferencing camera quality certified?
A: Yes. Oneking has more than 16 years OEM/ODM experience and we can provide the professional certificates for our video conferencing camera, such as UL, FCC, CE, WEEE, PSE, ROHS, CSA,etc.
Q7 :What is your payment term?
A: We accept Paypal, WU, T/T, FFT, L/C at Sight and Alibaba Trade Assurance.
Q8:What is your warranty period?
A: The warranty period is 24 months.and we provide 36 months for exclusive distributors.
Q9:Can I put my own logo on products?
A:Yes,We Provide OEM/ODM service, We accept customer’s design, logo,lable,package .etc
Q10: How about your delivery time?
A: We have Samples in stock for fast shipping, For bulk order, Pls negotiate with our sales.
Q11:Do you test all your video conferencing camera before delivery?
A: Yes, We have a complete quality assurance control system to ensure full-quality products before delivery.
Q12: Can the camera be mounted upside down on the ceiling?
A: This PTZ conference camera is designed for an upright, vertical orientation and installation on a flat, level surface or tripod and cannot be installed in an inverted position.
Q13:Can it shoot a full flat conference room?
A:Yes it can shoot a full meeting room if camera put in the end/front of the conference room!