Q1. Do you have any MOQ limit for customized product?
A1: MOQ 100 for bulk order. 1pc for sample checking is available.
Q2. How do you ship the goods and how long does it take to arrive?
A2: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 6-10 workdays to arrive. Airline and sea shipping method with double custom clearance is also optional.
Q3. How to proceed an order for customized product?
A3: Firstly let us know your requirements of product design.
Secondly We quote according to your requirements or our suggestions.
Thirdly we’ll confirm the sample design with customers.if all is ok,then the customer can place a order and arrange deposit
Fourthly We arrange the mass production down after deposit payment.
Q4. Is it OK to emboss my logo on the cover?
A4: Yes,we provide engraving,gold folio,silver folio,debossed,UV,etc logo processing way.
Q5: How do you deal with the faulty?
A5: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, For defective batch products, we will resend them to you or we can discuss together about the resolution.
Q6:How about the lead time?
A6:15-30 days based on 500pcs after recieving the deposit payment.
Q7:What’s your customization service?
A7:We have 20 years factory experiences,customized for many enterprises,help them propaganda enterprise,increase their popularity,Cusomized LOGO with 20 pcs above,selection (Gold plating,Silver plating,stamping)
Q8:how to customize my logo design?
A8: We are able to deeply understand customers requirements,customize on each customer’s request, designing by professional designers,using professional production equipments after receiving orders.
Choosing the colour you like,providing Logo in format AI or CDR,designing layout,confirming your payment method,producting copperplate for LOGO processing,
Q9:How long is processing for my logo customization?
A9:In general it takes 5-7 workdays!