Q1. What is your payment term?
A1: Payment terms is T/T or other reasonable payment is acceptable.
Q2. How many days of the lead time for standard machine?
A2: We have stock or 2 working days.
Q3. Custom made service is available?
A3: Yes,we can customize all the machines.
Q4. Can you help us contact the shipping agent in your loading port?
A4: Yes, we have forwarders who always provide us with the best service and prices.
Q5: How to fix the problem if the equipment fails in working?
A5: Take a video to us first,we can guide you to handle the problem by video.we can also provide new spare parts if necessary.
Q6: How long time of your warranty period?
A6: Standard is 12months,but we also can giving 24months(2years) if there are special situations.