FAQ:
Q1:What other special products can you produce?
A:We accept customized keychains,custom pillows, Standee, stickers, paper tape, party decoration crepe paper, custom tea
towels,custom canvas bags, etc.
Q2: I am a novice foreign trade, how to finish an order?
A2:First of all, you can contact us by email (yier@daqidong.cc)
Our professional staff will give you answer any questions, Or through Alibaba online communication, WeChat, QQ
communication。(WeChat: YYE_993)
Q3: What's the order process?
A3: Submit design(you) > submit quotation(me) > confirm to order and pay cost (you) > Create artwork (me)
> Approval (you) > Production + Shipping after full payment (me)
Q4: Can I get a product sample?
A4: Yes, of course. We will make sample after you paid cost. And we will take picture for your check.
Q5. Q:How do you ship the goods?
A5:We usually ship by DHL, UPS, FedEx ,TNT Or Alibaba Logistics dedicated transportation It usually takes 3-15 days to arrive.
If you need a cheaper way of express delivery, you can, but the time will be longer.
Q6:Is it ok to print customer logo?
A6:Pls offer us your design in PSD, AI, CDR, JPG,PNG need be 300 resolution, 1000 pixels. Our
designer will make the print file for you confirm. Then arrange the print production.
Q7: I'd like to know the specific delivery process.
A7: We will provide you tracking number at the time of shipping. It could be following on internet.
Q8: I need some very urgent, how fast you can produce it?
A8: For most items, it will need only 2-7 days when in a rush. Depending on your item, we will check schedule
and get a fastest production time for you.
Q9: I received, but it’s wrong, how could I do?
A9-1: If you provide wrong info and confirmed wrong artwork or production plan, then sorry you will afford
to re-make them.
A9-2: If we made products wrong with our artwork or production plan, we'll re- make for you freely.