1: Are you a manufacture or trading company?
We are a manufacturer. We have more than 20 years' experience in research,development and manufacturing of jacquard and related accessories.
2: Where is your factory located? How can I visit it?
Ourfactory is located in Jiang Su, China. It is about 5 hours driving from Qingdao, 6 hours from Shanghai port ,welcome to visit us.
3:How about our quality and after service?
We carry out very strict quality control in every production process, even 100% quality examination and test before shipping.Our after-service team can provide you technical support on installation or on the problems that you encounter in the use. In India, we can provide the service on spot, and other areas by video.
4.How long is theWarranty?
For non-human causes, the whole machine is guaranteed for 14 months.
5: After an order is placed, when can you ship?
Generally about 30 days. If we have stock, we can arrange shipment within 7 days.Kindly please be noted that our production lead time depends on specific items and item quantities.
6 :What's payment terms?
We prefer TT, 30% in advanced payment+70% paid before shipment.but also accept L/C.
7. Which method of transport would be better?
Generally we suggest to ship by sea to save freight cost. But we also can follow other transportation method you ask.
8.I want to be your agent in my country,is it ok?
Yes,No problem.we are looking forward to long-term partners with high ability.