Q1. How about your R&D capability and factory scale?
A: We are original manufacture with more than 20 years experience. Our company covers an area of 30,000 square meters, owns 100 staff, 30% of who owns college degree or above. We have a strong 3 engineers R&D team and launch 2 new models every 6 months. Our production workshop 7000 square meters,capacity can reach 300-500 units per day.
Q2. What certificate do you have?
A: We have EEC,CE,FCC,ISO9001,OHSA18001, SGS,CCC,
E-MARK,KC,BIS,WMI,GMC,and the certificate qualifications related to shipping;Also we can apply any certificate if you need if the qty is OK.
Q3.Can we do our logo or brand on the bike?
A:Yes,acceptance of OEM and ODM. Your customized requirements for color, logo, design, package, carton mark, your language manual etc. are very welcome.
Q4.What is your terms of packing?
A:Our goods are packed in wooden boxes, iron frames, 5-layer or 7-layer cartons.If you have legally registered patent,we can pack the goods in your branded boxes after getting your authorization letters.
Q5.What is your terms of payment?
A:TT and LC is accepted.T/T 30% as deposit,and 70% before delivery.We'll show you the photos of the products and packages before you pay the balance.
Q6.What is your terms of delivery?
Q7.How about your delivery time?
A:It will take 7 to 60 days after receiving your advance payment.The specific delivery time depends on the items and the quantity of your order.
Q8.Can you produce according to the samples?
A:Yes,we can produce by your samples or technical drawings.We can build the molds and fixtures.
Q9.What is your sample policy?
A:We can supply the sample if we have ready parts in stock,but the
customers have to pay the sample cost and the courier cost.
Q10.Do you test all your goods before delivery?
A:Yes,we have 100% test before delivery. We attach great importance to quality control.Every part of our products has its own QC.
Q11.How do you make our business long-term and good relationship?
A:1.We keep good quality and competitive price to ensure our customers benefit.
2.We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
Q12.What is your MOQ?
A:MOQ is 1 units. We are glad to offer Sample and LCL shipment
Q13: Do you have design patent?
A: Yes. Our all products are R&D by ourselves and applied for patents.
We have our own unique selling points to distinguish us from others.
Q14: Will you deliver the right goods as ordered? How can I trust you?
Q: Yes, we will. The core of our company culture is honesty and credit. Futengda has been alibaba’s Gold supplier for 16 years. If you check with alibaba, you will see that we have never got any complaint from our customers.
Q15: Where is your sales market?
A: We have exported to More than 100 countries in South America, North America, Africa, Southeast Asia, Western Europe, etc.