Q1.When can I get the quotation ?
--We usually quote you within 12 hours after we get your inquiry. If you are very urgent to get the quotation, please tell us in your mail, so that we could regard your inquiry priority.
Q2.Can I get some samples? Free or any charges?
--Yes , You can get free sample if we have in stock.
--If the sample needs to be customized. It should be paid for the sample
Q3.How can you guarantee your quality?
--Normally we will send you a sample to confirm everything first, and make the big order exactly the same as your request. The order can be also placed through Alibaba trade assurance. It can guarantee the quality and delivery. If it has quality defects ,Alibaba will help you and return the money to you.
Q4.What about the lead time for the sample and big order?
--1-3 days if we have sample in stock. 7-10 days for new produced sample.
--15-20 days for the big order
Q5.What shipping method can I choose? How about the shipping time?
--For small order, By express like DHL, UPS, TNT, FedEx etc. About 3-7 days
--For big order. by air about 7-12 days. By sea about 15-35 days
Q6.I have some other questions.-- Any questions can be contacted with Alibaba by email at any time, our mailbox：[email protected]