Q1: Can you customize sup board according to customer’s design? A: Yes, we can make board according to customer requirements, like size, color, shape and graphic exactly. Q2: Is sample available? A: Yes, sample can be sent for checking before bulk production. The production time for sample is about 15 days, and we will ship samples by express (FedEx, TNT, DHL etc.) Q3: How long is your production time for regular order? A: Usually 15-30 days depends on order quantity, but might be longer if there is holiday or the quantity is too large. Q4: How long does an flat surfboards take to inflate? A: With a hand pump,it will take about 3 – 5minutes. With a good electric pump it can take 30 seconds to 1 minute.the barometric needle points to 15PSI. Q5: How about your quality control? A: We pay much attention to the quality control. All our products will be inspected after each process and before package to guarantee the quality. Q6: Is there any warranty? We provide 1 year warranty. During the warranty period, we shall, at our discretion, repair or replace any defective parts with a reasonable period of time and free of charge.