1. Are you manufacturer or trading company? How many staff in your company?
R: We're manufacturer founded in 2006 in Shenzhen China. About 150 staff work in our company, thereinto, 10 sales, 5 art designers and 6 engineers.
2. Do you accept OEM/ODM project? What's the MOQ?
R: Sure, our engineers in R&D department will draw the 3D pictures and open the new molds by our CNC machines, we will make your ideas come true. Generally our MOQ is 500pcs.
3. What certificates do you have?
R: We got LFGB, ROHS, REACH, CA Prop65, BPA Free, and passed BSCI, ISO9001 since 2016.
4. What payment methods do you accept? Can I use PayPal?
R: PayPal is okay for sample orders, no transfer cost will be charged. For bulk order, we will charge 4% PayPal transfer cost. Besides, we accept L/C, West Union, Bank T/T, Escrow, Trade Assurance etc, we respect our customers' require and it's discussible.
5. How long can I expect to get the sample?
R: The samples will be ready for delivery in 5~7 days after we receive the payment.
6. What is the lead time for mass production?
R: Generally, it takes about 25 days after receive your payment.It is up to the order's quantities.