Q1: Are You A Factory Or Trading Company?
A:We are a professional factory with 10 years old manufacturing experience in China.
Q2: Why choose our factory ?
We are a high-tech certified enterprise in China. We have our own R&D and technical teams.The
factory quality inspection rate is more than 85%. For customers' problems, we can provide solutions for the first time!
Q3: Where Is Your Factory?
How Can I Visit There? A:Our factory is located in Wengang Town, Nanchang City, Jiangxi Province, China. We
really appreciate it if you come to visit.
Q4: Can I have my own customized product ?
A: Yes, your customized requirements for material,color, logo,design ,package ,etc.
Q5: How Can I Place An Order? A:Send inquiry---Select designs---Check Quotation---We will start a Trade Assurance Order for you--Once the payment confirmed we delivery immediately---Receive goods--- After-sales
service---Next order again.
Q6: Could You Give Me Less Expensive Shipping Cost Or Free Shipping?
A: When we send you the quotation,we'll note several shipping ways for your reference, then you could decide the way according to the details. Or you could also use your own shipping company or agent in China, we'll communicate and follow your choice.
Q7: How Can I Get Protected After I Paid?
A:We are a Trade Assurance supplier in Alibaba. Alibaba will refund up to 100% of Trade Assurance Order Amount on your contract if your order is not shipped on time as stated in your contract or your products do not meet the quality requirements stated in your contract. We will refund the payment you paid up to the supplier's Trade Assurance coverage amount available for the contract.
Q8: If I want to customize a small quantity, can we do it?
Yes,of course.We have stock available If we are out of stock, you need to order according to our MOQ.
Q9:Can i get free samples and how long it takes?
A:Yes ,we can provide 1-2sets free samples for testing quality ,but the shipping fee will be paid by you and it ususally takes3-5days to arrive your hands.
Q10:Which shipping way is available?
1.By sea to your nearest port;
2.By air to your nearest airport ;
3.By express (DHL,UPS,FEDEX,TNT,EMS, etc. )to your door;
We will provide tracking number ASAP after the goods shipped out.