Can be optional
Packaging & Shipping
Q: Can I get some free samples from your company?
A: The company policy states that all customers need to pay sample and shipping fee if ask for samples. When you place an order, sample fee will be returned.
Q: What is the MOQ?
A: The MOQ is 1000 pcs of one model per size.
Q: Can we have our logo printed on the rice cooker?
A: Certainly, we provide OEM service which include logo printing.
Q: I'd like to know your payment term?
A: We can do T/T or LC, usually we prefer T/T 30% deposit and 70% balance after cargo inspection before shipment, because T/T is more convenient and save time.
Q: What kind of certificate your company have?
A: We have CB, CE, GS, Rohs, LFGB, DGCCRF, EMC, LVD, ISO9001-2015, BSCI and so on.
Q: Can you help me to design the boxes with our logo?
A: Yes, we do OEM orders and we make designs for customers, but because different client will like different designs, it will be better if client can offer their own design.
Q: What is your delivery time?
A: For example, 1x40'HQ, usually our delivery time is about 25 days. If more quantity, we can discuss the delivery time.