Q1: Are you a manufacturer or a trader?
We are a manufacturer as well as a trader. We have been in phone accessories manufacturing for more than 6 years, and our foreign trade sales teams are also experienced.
Q2: Which kinds of material do you provide?
Our product material range from TPU, TPU+PC to Leather, PU.
Q3: What is your sample lead time and bulk production lead time?
Usually, for samples in stocks, about 24 hours; For customized samples, 3-5 days; for bulk production, the lead time depends on the quantity: 1000-5000pcs, 5-7 days; 5000-10000pcs, 10-15 days.
Q4: What is your MOQ [Minimum Order Quantity]?
Generally speaking, 50 pcs per style. But some other products, 5pcs or 10pcs per models are ok.
Q5: How to get sample from you?
Free sample are available when order confirmed. Most of the sample fees will be returned to you when order confirming.
Q6: Do you accept OEM/ODM service?
Yes, you can custom design or selected our design (OEM / ODM is highly welcome). And we can do your customized package,or we also have some package for your reference.
Q7: What is your working time?
Monday to Saturday, 09:00 ~ 21:00 (Beijing Time). If any emergency, we are reachable at any time by mobile phone.
Q8: To whom should we send our complaint about your product or service?
Please kindly write down your complaint with all details and send to us. Our
complaint handling center will reply you in 24 hours.