1. Q: Do you have your own factory?
A: We have our own factory and we have 10 years experience in semi trailer production.We sincerely welcome you to visit our factory.
2. Q: Where is your factory located?
A: Our factory is located in Industry Park, Liangshan Town, Jining City, Shandong province,China.
3. Q: How long it will take for an order to be delivered?
A: 15 to 20 working days after we received your 30% prepayment or 100% L/C. The specific delivery time depends on the items and the quantity of your order.
4. Q: Can I get a sample or order 1 unit?
A: Yes, you can order 1 unit and our MOQ is 1 set.
5. Q: How about the warranty?
A: Our company promise a one-year warranty period, during this period, under normal use if there is damage to the accessories, we will provide our customers with free new accessories.
6. Q: How about the after sales service?
A: We provide technical support and spare parts for long life time of our products.
7. Q:If Customized Service Provided ?
A:Yes, Please Contact Our Sales Manger, We Can Offer Customized Service On Vehicle Design / Painting/Logo, Etc.
8. Q:If Our Vehicle/Trailer Can Couple With Your Tractor Head ?
A:You can tell me that you are using the Tractor/Primer Mover model or the distance between fifth wheel and the ground, we can design a height that matches your Tractor.
9.Q: Whats The Time For Delivery ?
A: If standard model we have in stock can ship it out within 10 days after payment.
If uesd trailer or truck,we can ship it out within 10 days after payment. Because we have to renovate and paint it.
If it is a new production,ordinary cases in 20 days can be finished for shipment.
10. How should I trust you?
The good faith management is our philosophy, and you are welcomed to visit our company any time.
11. What's your payment terms?
T/T: 30% deposit by T/T,70% balance should be paid before shipment.
L/C: 100% irrevocable Credit of Letter.