Q: Are you manufacturer or trading company?A: TANLET is a professional manufacturer.
Q: Where is your factory located?
A: All of our three factories are located in Wenzhou, Zhejiang, China. 1 hour flight to Shanghai, 2 hours to Guangzhou, 2.5 hours to Beijing.
Q:What is your business scope?
A: Chinese Herbal, Western Medicine, Food, Beverage, Dairy.
Q: How could we confirm the details of the products?
A: TANLET will provide all the drawings for you to confirm.
Q: Will you charge us for drafting if we have special
requests?
A: No, we will not. Free of charge to make a draft or offer. ODM
Q: How long the warranty will be?
A: 1 Year warranty.
Q:How about the installation? And what if the machine goes down
A: Yes, we will do that. There are two options:a. We could appoint our engineer to your company to debug and repair, as for the cost of this trip such as ticket, visa, accommodation and labor cost shall be on your side.b. On-line service will be provided. If still under guarantee period, the necessary accessories and parts will be provided free, but the transportation cost of it shall be on you side.
Q: Do you take L/C?
A: Yes, we accept Western Union, T/T and irrevocable L/C payable
Q: Can we become your distributor in our country?
A: Yes, we very welcome you! More details will be discussed if you are interested in being our agent.