Q: 2. How to install the ice machine?A: (1) For most air cooling type ice machine, as it is all in one design, you need only connect the power and water, then it can be put to use. Manual book and video will be provided you guide you the installation and operation. (2) For the water cooling type ice machine or the split designed ice machine, will need to assemble the cooling tower and connect the water pipe..., Manual book and video will be provided you guide you the installation and operation. We can also send our engineer to guide you each step, only need you to take care of the VISA, TICKETS, foods, and accommodation.
Q: 3. What if I buy your ice machine, but I cannot find the solution for the problem?
All Linsky ice plants come out with at least 12 months full warranty. If the machine breaks down in 12 months, we will send the parts for free, even send the technician over if situation needed. When beyond the warranty, we will supply the parts and service only for factory cost. Please provide the copy of Sales Contract and describe the problems appeared.
Q. 4. What is the Payment Terms?
A:T/T: 30% in advance as deposit, 70% balance should be paid before shipment.
Q: 5. What is the delivery time?
A: The sample takes about 7-15 days, and the batch takes about 35 days.
Q. 6. What types of payments are supported?
A: T/T, D/A,L/C,Western union, Alipay.
Q. 7. What shipping terms do you support?
A: EXW, FOB, CFR, CIF, DDU
Q: 8. Are you trading company or manufacturer ?
A: We are factory, so we can provide competitive price for you.