1. Can I order a sample before I place a large order?
Yes, you can order a sample to see the quality before you place an order.
Sample lead time is 3-7 days if fabric is in stock.
We usually use express to send samples on customers' account.
It takes 3-5 days to most countries.
2. Can you put on my own lable and tags?
Yes, we offer private lable service, custom packing service also.
First, we will prepare artwork for visual confirmation, and next we will produce a real sample for your second confirmation. If
sample is ok, finally we will go to mass production.
3. Can you do OEM, ODM?
Yes, we're manufacturer, we have factory and pattern room. We can make samples according to photos or sketches. Welcome new brands
to work with us!
4. What is the lead time for samples and for production?
For samples, the leadtime is 3-7days varies on designs and materials.
For production, normally it's 7-30 days, depending on the quantity of your order.
5. What is your shipping method and shipping time?
We can arrange shipment by sea or by air according to your requirement.We will help you to choose the best efficient shipping way
according to your detailed requirements.
Express courier like DHL, TNT, FedEx, UPS, EMS, are acceptable. Express shipping usually takes 3-7days.
6. How do you control the quality?
We do quality testing before starting the bulk production. Also, there is strict quality control system in place to ensure
good quality to the client. Also, we always request our customers to inspect the goods before shipping.
7. How do you pack?
We use polybag to pack garment individually, then pack into carton boxes.
For faux fur garments, we usually put several pieces in one vacuum bag, and then put bags in a carton box. In this way we can save
shipping cost for our customers. Please let us know if you need another way to pack.
8. How is your after-sales service?
We will keep tracking the goods after shippment until they are received. If anything goes wrong, please inform us and take photos
after you get the goods the first time. Your feedback is very important and most valuable to us, we'd love to hear your comments
on our products and our service!