1. May I have my own brand logo on your watches?
Of course, generally for most of our products you are able to customise on the watch dial, buckle and caseback. Our company has over 13 years of experience in ODM & OEM, we would love to support you in making the right product you need.
2. Do you provide a sample watch and how much does it cost?
Yes, for re-sell purpose, you may request for a model you like and contact our sales assistant who will calculate the relevant costs involved for you. For customised watch, you may also communicate with our sales assistants to confirm the design; the production time is around 7-15 days. The cost includes a moulding fee while the sample fee will be refunded if you have placed an order with us.
3. What is you MOQ (Minimum Order Quantity)?
For RTS (Ready to Ship) products, we offer MOQ of 1 piece including personal customisation. For stainless-steel watches, the typical MOQ is 500 pieces, but the quantity may vary according to products.
4. What's the delivery time?
For PINTIME branded watches in stock, the delivery can be arranged in 3~5 days after the order is confirmed and payment is done. For OEM orders, the delivery time depends on which model you have ordered. Generally, the lead time is around 30~90 days due to your detailed request.
5. How about your products quality?
We will 100% quality check before we ship out,all the watch will come with good quality
6. Do you offer after-sale service?
Absolutely, we offer a 1-one year warranty for the watch movement for our products. We have
been working on the best efforts to ensure customer satisfaction.
7.Are you factory or trade company?Can I visit your factory?
Our factory in China Guangzhou.
You are always welcome to visit our factory. Please contact us for more details.