1. Who are we?
We are based in Guangdong, China, start from 2012,sell to North America, South America, Eastern Europe, Western Europe.
2. What is your warranty?
All items in our alibaba webstore has 180 days warranty. During these 180 days, if the part is not working, we will will either refund u or reship u a new one. But please make sure there is no man-made damage or scratch.
3. When will you ship the item once I make payment?
Mostly, we will deliver the goods in 2-3 biz days later after your payment is going through. For some customized goods, it may take a bit longer time.
4. What if the package is lost or the item is DOA (dead on arrival)?
Do not worry about that. We will either refund u or reship u a new one.
5. Some parts are looking the same, then how do I know this part is what I need?
As we know, any laptop part has a part number, so please double check the part number or FRU before ordering. If you are still not sure what is the correct part u need after checking, please free feel to contact us to confirm that.