Q1: What are your strengths in the industry?A1: We are factory with 23 years experience in producing shoe machines，At the same time, we are our own production, domestic sales, foreign trade and set up offices in foreign countries as one of the company, can better serve customers.
Q2: What is your MOQ of your product?
A2: 1 set. For regular customers and dealers,more orders,more preferential price and price is negotiable.
Q3: What's your payment term?
A3: We accept TT advance payment, CAD or DP through bank, or Letter of Credit.
Q4: What's your after-sales service?
A4: All machines are guaranteed for one year and any damaged parts (except fragile parts or electronic parts that have been used for more than 3 months) can be claimed from us. We will have a group chat with our sales and technical staff through wechat and will respond to any machine problems in a timely manner.
Q5: What if the machine and fitting we want can't be found in your store?
A5: We have the most complete shoe machine and shoe machine accessories in the industry and will continue to put new products on shelves every day. If you don't see the product you want, you can directly contact us by email, wechat or phone for an inquiry.
Q6: What is the product package?
A6: To be packed in wooden case or pallet, suitable for long distance shipment and adaptation to climate change, well protected against moisture and shocks.
Q7: Do you test all your goods before delivery?
A7: Yes, our procedure is to pass the QC check 100% before delivery and take pictures and videos for your inspection.