1. We recommend the use of Alibaba payment so that we can quickly trade and arrange the delivery.
2. We will arrange the delivery after receiving your payment, please confirm the delivery time and freight with us before payment.
3. Your suggested shipment method will be the priority. if you don't have any idea, we will choose a safe and cost-effective way such as DHL or FedEx. Delivery time is usually 3-5 business days.
4,after-sale service
From the date of purchase within one year instrument, is a product quality problem-free repair replacement, a lifetime supply of maintenance, and technical services. If the instrument has found anomalies or malfunctions please contact us to arrange the most convenient treatment options.
1.Q: Who are we?
We are a professional manufacturer and innovation-oriented technology enterprise with over 10 years of R&D team. Headquartered in shenzhen city, Guangdong Province, China.
2.Q: How can we ensure quality?
With our strict scientific management system, professional and technical personnel have created a series of products with high-precision, beauty and generosity. Each product needs to be tested through multiple processes and finally entered into the inventory system.
3. Q:What can you buy from us?
Such as Clamp meter, Digital Multimeter, infrard thermometer , test pencil , megger, and many other detectors.
4. Q:What services can we provide?
ODM/OEM service The sample service 12-Months Warranty Company and factory visit
5. Q: Is your company accept customization?
A: We do customize service for customers. OEM/ ODM is welcome. Any logo and any color are up to you. The English copy of the manual is also available.
6. Q: What’s the delivery time after an order is placed?
A: It depends on whether we are in stock or not. Our standard arrangement time is 3 days if we have stock, otherwise, it will be decided by factory production. Generally, it needs 7-15
days of production according to the quantity of your order.
7. Q: What’s the MOQ?
A: MOQ need to refer to the specific products.
8. Q: What’s the warranty of the product?
A: We offer a 12month warranty. Our policy: Within the warranty period, If there is any quality problem, please send us photos to show the problem. And then we will decide to send you parts or you send the instrument back to us to repair or exchange. Please make sure to contact us first instead of sending it to us directly. You only need to pay double-run freight.
9. Q: What Shipping way Customer can choose?
A: DHL/FEDEX/UPS/EMS all is ok, it is based on the Customers prefer! and we can advise the suitable shipping way base on the customer's order quantity !
10. Q: How to place an order?
a: send us an inquiry.
b: confirm your wanted products
c: confirm the price, freight, and other details
d: complete the payment
e: we start production and arrange the shipment
f: you got your products
Q:Who do I contact if I have a technical questions?
A:We have an experienced team of technical sales representatives in house. They are ready to answer any questions you may have and assist you in your project.
And more questions? Contact us! ♥