Packaging & Shipping
The whole piece of earphone will be firmly presented in an elastic tray box. With a build-in transparent window, so you can see through it without opening the stunning package.
(Please note: PE bag, Paper box & Blister box or DIY service are also available.)
Kimmar's Package Samples:
FOB Port: Shenzhen, China
Lead time of sample: Within 3-5 weekdays
Delivery Time: Within 4-5 weeks once the deposit received and order details has confirmed.
Q: Do I have warranty for the Kimmar’s earphones/headphones?
A: 12 months warranty is provided for all products which made by Kimmar.
Q: Can I purchase a sample order? And how long will I get it?
A:Yes, you are welcome to purchase a sample to test our products first. With the help of DHL, FedEx, UPS, the sample will delivery right to your door within 4-7 days.
Q: Do you provide OEM/ODM services?
A: Yes, Kimmar have been providing OEM and ODM services since 2000, and have cooperated with partners such as P&G, Target, Speedo, iHip and other World Class Business Enterprises.
Q: Will you sign for Non-Disclosure Agreement (NDA)?
A: Kimmar understands your concerns, therefore, we are happy to sign a NDA and protecting nonpublic business information or trade secrets with you.
Q: What is the Kimmar’s Defective Rate?
A: Kimmar believes quality is the key to success. We have been working on defective rate since 2000, and now the defective rate has dropped to 0.05%. (Data from Kimmar Annual Report, Dec 2021)