1.What is the minimum order quantity?
We have no MOQ. Buy according to your needs, if you must produce, please contact us, I will confirm according to your requirements. thank you.
2. What's the delivery time ? A: If you need OEM, within 20-30 working days
B: If order products under our brands or Netual, the delivery time is within 3 working days if with stock.
3. Can I use my own logo on the box and handle?
Yes, you can. The logo can be customized according to customer requirements.
4. What is your terms of payment ?
a. T/T (30% deposit, 70% see copy of Bill of Lading)
b. L/C
5.Can we have our logo on the products?
Yes , we can customized the products as per your color, logo , design ,package , carton Mark etc when up to MOQ request for customized. Customized packing accepted!! But it may bring some cost, it depends on the qty and the packing.
6. Q: How long is your delivery time?
A: It depends on your order quantity and requirements. Usually, it takes 3-7 days for
samples and 7-15 days for bulk orders.
7. Q: What should I do if I receive a product of poor quality or broken?
A: If it is not your responsibility to damage them, then we will replace them for you without any additional cost. The product shelf life is 1 year.
8. Q: If my other suppliers do not have export rights, can you help?
A: Yes, we can. We can buy export licenses, make customs clearance and ship the goods to you, or you can mix the goods Ship with us.
9. Q: Can you check our products for me?
A:Yes, we are willing to help.