Q1: How about your minimum order quantity?
A1: If our regular color are in stock, we can accept low quantity such as 30 pcs.Of course, sometime we can adjust according the acutal situation.
Q2: Can you send products to my country?
A2: Sure, we can. If you do not have your own ship forwarder, we can help you.
Q3: Can you do OEM for me?
A3: Yes. We accept all OEM orders,just contact us and give me your design.we will offer you a reasonable price and make samples for you ASAP and give some suggestion according your design to promot more business opportunities.
Q4: Do you accept customized color?
A4: Yes, we accept do customized color. We can match colors with your sample or Pantone card. The MOQ of customized color is 2000pcs.
Q5: How long is your production lead time?
A5:It depends on product and order qty. Normally, it takes us 15 days for an order with MOQ qty.
Q6: When can I get the quotation ?
A6: We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation.Please call us or tell uS in your mail, so that we could regard your inquiy priority.
Q7: Can I put my logo on your products or print with my design?
A7: Yes. We are happy to help you and give some suggestion according your design to promot more business opportunities.
Q8: Can I get a sample first to do a test?
A8: Of course. We provide regular sample and also can provide your customized color sample. The sample fee can refund in your next bulk order if the order is up to certain quantities.
Q9: Do you provide the warranty?
A9: We provide a 1-year warranty.
Q10: What's the payment do you accept?
A10: HSBC, T/T, PAYPAL, Western Union, Bank transfer, Credit card, etc.
Q11: What delivery do you offer?
A11: FedEx, TNT, DHL, EMS, UPS, SPECIAL EXPRESS, etc.
Q12: How should I get the sample?
A12: Please send us an inquiry.